Sandos Caracol Eco Resort

Policy Description

• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Only registered guests are allowed in the guestrooms.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory Fee

You'll be asked to pay the following charges at the property:

• Sanitation services: MXN 31.12 per night
A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Recreation Options

Guests staying at the Sandos Caracol Eco Resort & Spa have access to a waterpark, swimming pools and tennis courts, ensuring a fun filled holiday. Also available is volleyball and yoga on the beach, and biking and hiking on site.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Location

Located in Playa del Carmen, Sandos Caracol Eco Resort - All Inclusive is by the ocean, within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This 4-star property is 6.2 mi (10 km) from Quinta Alegría Shopping Mall and 6.4 mi (10.3 km) from Central Square.

Nearby Things to Do

Distances are displayed to the nearest 0.1 mile and kilometer.

Playa Xcalacoco - 0.8 km / 0.5 mi
Punta Esmeralda Beach - 2.5 km / 1.6 mi
Playa 88 - 3.2 km / 2 mi
Gran Coyote Golf - 4.1 km / 2.5 mi
Quinta Avenida - 4.3 km / 2.7 mi
Guadalupe Church - 4.4 km / 2.7 mi
Mamitas Beach - 5.2 km / 3.2 mi
Playa del Carmen Main Beach - 5.4 km / 3.3 mi
El Camaleón Mayakoba Golf Course - 6.1 km / 3.8 mi
28 de Julio Square - 6.4 km / 4 mi
Temazcal Natura - 8.5 km / 5.3 mi
Plaza Las Americas - 9 km / 5.6 mi
Mario Villanueva Stadium Madrid - 9.4 km / 5.8 mi
Tres Rios Ecopark - 9.7 km / 6 mi
Quinta Alegría Shopping Mall - 10 km / 6.2 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 52.7 km / 32.8 mi
Cozumel Intl. Airport (CZM) - 42.3 km / 26.3 mi