We are aware that due to the new lockdown restrictions put in place on the 4th January 2021 your travel may be restricted. Please use our COVID 19 Refund Request and LIVE Status Check system on our Help page. This system will check if your flight has been cancelled and allow you to process your refund or credit voucher.

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Has COVID-19 affected your travel plans?

Ready to book your next faff free trip using your credit voucher? You’re in the right place. You can use your credit voucher in full, or as a partial payment here. To redeem your credit voucher, you’ll be sent a onetime password to your registered email address so please have this ready.

How would you like to use your credit voucher?

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